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Australian Training & Skills College

TEP Program · Hospitality & Customer Service

Brew Like a Barista

Brew Like a Barista
TEP Program · Small-group learning

Course snapshot

Duration
10-week term-based program
Schedule
2 sessions/week · 5 hours/session
Format
Supportive small-group learning
Recognition
Non-accredited skills program
Fee
Enquire for pricing
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Program overview

Brew Like a Barista offers a hands-on introduction to coffee preparation, café equipment and customer service. Participants build confidence by completing practical duties with others and becoming familiar with the routines, safety standards and responsibilities found in café work. It is an entry-level program for people exploring hospitality or preparing to participate more confidently in the workplace.

Why it helps

Hospitality is a friendly, structured place to start. Working around real café routines builds communication, teamwork and responsibility — transferable skills that open a pathway into café work and carry across many other employment settings.

What participants gain

  • Confidence in using café equipment
  • Basic coffee preparation skills
  • Communication and customer interaction
  • Understanding of workplace expectations
  • Greater independence in completing structured tasks

What you'll cover

Coffee preparation

  • Introduction to coffee machines
  • Basic coffee making (espresso, milk-based drinks)
  • Milk texturing (introductory level)

Equipment & safety

  • Safe use of coffee machines
  • Cleaning and maintenance
  • Understanding workplace safety

Customer interaction

  • Greeting customers
  • Taking simple drink orders
  • Communicating clearly

Workplace roles

  • Barista
  • Assistant
  • Customer service
  • Cleaning and setup

Teamwork & workflow

  • Working in a team environment
  • Following instructions
  • Completing tasks within timeframes

How it runs

Length
10-week term-based program. Participants can continue into other programs over time.
Each week
2 sessions per week, 5 hours per session, in a supportive small group.
A typical session
Structured learning and practical activities, with facilitated breaks built in.
Breaks
A 45-minute lunch break and two 15-minute tea/coffee breaks — all supervised and facilitated to support social interaction and peer engagement.

Programs are delivered as non-accredited employment and skills development programs.

Who it's for

  • Young people aged 16–30 transitioning to employment
  • School leavers exploring employment pathways
  • Those interested in hospitality or café environments
  • People who benefit from hands-on, practical learning

Your credential

A Certificate of Completion, issued by ATSC

Earn a Certificate of Completion for this course and showcase your new skills to potential employers.

  • Certificate is issued by ATSC
  • Can be added to your LinkedIn profile
  • Evidence of practical skills for employers

About

Transition to Employment Program (TEP)

Structured pathways that build independence, confidence and workplace readiness.

About the program

ATSC's Transition to Employment Program supports young people aged 16 to 30 and school leavers to strengthen practical skills for work, community participation and everyday life.

Learners build confidence through active, structured experiences that connect personal goals with the routines, communication and teamwork used in real workplaces.

Program structure

Learners enrol into structured programs that run over a 10-week term, and can keep progressing through further programs over time as their goals, interests and support needs develop.

Sessions run in supportive small groups and combine practical activities, workplace simulations, community participation and routine-based skill building.

Individual outcomes

You may develop:

  • Workplace confidence and communication skills
  • Teamwork and social interaction skills
  • Independence and daily living skills
  • Community participation and travel confidence
  • Workplace readiness and employability skills
  • Confidence participating in structured learning environments
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