Care Giving & Health
GST inclusive · lifetime access
Enquire about this courseEnrol nowIn this module, you will learn to use verbal and non-verbal communication to enhance understanding and demonstrate respect. You'll communicate service information clearly and confirm the person’s understanding, while listening, clarifying meaning, and responding appropriately. The module covers exchanging information within confidentiality procedures and collaborating with colleagues by agreeing on timeframes and using correct industry terminology.
You’ll learn to identify and follow communication protocols and address constraints to effective communication using appropriate strategies. Reporting problems to a supervisor, complying with legal and ethical responsibilities, and referring issues and unresolved conflicts are key components. You'll also learn to complete workplace correspondence and documentation according to legal requirements and organizational procedures, using clear and objective language.
Additionally, the module emphasizes contributing to continuous improvement by identifying and promoting better work practices, seeking feedback, and consulting with managers for skill development opportunities.
Your credential
Earn a Certificate of Completion for this course and showcase your new skills to potential employers.
GST inclusive · lifetime access
Enquire about this courseEnrol now
Care Giving & HealthThis module helps you learn how to offer personal assistance services. These services are tailored to an clients needs, as outlined in their personalized plan.
Care Giving & HealthThis module is about helping clients feel empowered while they receive support. It means providing services that respect their rights.
Care Giving & HealthThis module covers understanding healthy body systems of clients, the effects of ageing and disability, and reporting any changes in the health of the clients.
